Thanks For Reaching Out To Promowinnerhub
Your message has landed safely in the Promowinnerhub inbox and a coach will read it personally, usually within one business day during opening hours. There is nothing else you need to do right now, no confirmation code to save and no follow-up form to fill. If your enquiry is urgent and you would rather speak to someone straight away, ring the studio on the number below and the front desk will help you on the spot. In the meantime, have a look around the website, browse the services and classes, or read a few articles from our coaches while you wait for a reply.
Maximum time you will wait for a reply from a coach.
Of enquiries are read and answered by a real person, not a bot.
Phone-back promise for anything marked as urgent in your message.
Your first session, whether you choose private or group training.
A Simple Three-Step Follow-Up
No mystery about the process. Here is exactly what happens after you hit send on our contact form or send us an email.
Your message gets read
A coach reviews your enquiry, checks any injury notes and matches it against the right program or class time. Nothing is auto-replied or batch-processed.
We reply with options
You will get an email or phone call back confirming a couple of class times or an intro session slot that fits your week, plus the price that matches what you told us.
You come in and train
Your first session is free, whether that is a group class or a private coaching slot. Meet the coach, walk the floor, and see for yourself if Promowinnerhub fits.
When To Expect A Reply
Messages that arrive after hours get a reply the next morning. Public holiday hours are announced on our social channels a week ahead.
Programs You Might Want To Know More About
While you wait for a reply, these pages cover the full details of what we offer and what members typically get out of each track.
Two Articles Worth Ten Minutes
If you are new to training or trying to work out how to fit sessions around a busy week, these are the two pieces our coaches recommend most often.
All Articles
We Will Be In Touch Very Soon
No further action is needed on your side. If you would like to add anything to your enquiry, or if something changes and you need a faster answer, just call the studio on +61 3 5698 2147 or email promowinnerhub@gmail.com. We will pick up right where your message left off.