Front desk is open Contacts

Get In Touch With Promowinnerhub

Whether you want to book a free intro session, ask about a membership tier, or just check whether a class time suits your week, Promowinnerhub is easy to reach. Call the studio, send an email, drop in and speak to someone at the front desk, or fill in the form on this page. A real human replies, usually within one business day, and there is no automated phone tree between you and an answer.

Call The Studio

Speak to the front desk during opening hours.

+61 3 5698 2147

Email Us

Best for questions that need a proper written answer.

promowinnerhub@gmail.com

Visit The Studio

Come and see the floor in person, no appointment needed.

60 Cremorne Street, Cremorne VIC 3121, Australia

Follow Along

Session updates and member wins, every week.

Send A Message

Tell Us What You Want To Achieve

The form below lands in a real inbox, not a shared sorting system. A coach reviews every message, so the more you tell us, the better the reply. Include your training history, any injuries worth mentioning, and the class times that suit your week.

Opening Hours

When We Are On The Floor

Monday5:30am – 9:00pm
Tuesday5:30am – 9:00pm
Wednesday5:30am – 9:00pm
Thursday5:30am – 9:00pm
Friday5:30am – 8:00pm
Saturday6:30am – 6:00pm
Sunday7:00am – 4:00pm

Quick Response Times

We aim to answer every enquiry inside one business day. Members get an answer the same day wherever possible.

4 hrs
Average email reply during opening hours
1 day
Turnaround for form enquiries overnight

Looking For Something Specific?

Check the full program details before you get in touch:

One-on-One Strength Coaching Group HIIT and Functional Training See All Pricing
Find The Studio

60 Cremorne Street, Cremorne VIC 3121

We sit a short walk from the Cremorne tram stop on the 70 route and about ten minutes from Richmond station. Street parking is available on the side roads, and there is a bike rack right outside the front door.

By Tram

The 70 tram from the city stops near Cremorne Street, which is under five minutes on foot from the studio doors.

By Car

Two-hour street parking on the surrounding side roads. Sunday parking is free all day on most nearby streets.

By Bike

Covered bike rack outside the front entrance. Showers and lockers are available inside for anyone who arrives on two wheels.

Who To Ask

Route Your Enquiry To The Right Desk

Memberships & Billing

Mon–Fri 9:00am – 5:00pm

Sign-ups, cancellations, payment queries and direct debit changes. Ask for Thomas or the front desk team.

Private Coaching

By appointment

Bookings for one-on-one strength coaching, program reviews and movement screens. Ask for Dane or Oliver.

Group Classes

Same day response

Class booking issues, waitlist questions and timetable suggestions. Ask for Priya or Amara.

Injuries & Rehab

Discussion before joining

Questions about training with a dodgy shoulder, knee or back. Oliver can talk through scaling options before you sign up.

Before You Call

Quick Answers To Common Questions

Nine out of ten enquiries we get are covered by one of these. If yours is not, the form above is the fastest way to get a personalised reply.

See Full Pricing

No. Walk-ins are welcome during opening hours. If you want to try a class as a free trial, a quick phone call or form submission ahead of time lets us hold a spot for you.

Usually within four hours during opening times, and always within one business day. Messages that arrive overnight get a reply the next morning.

Absolutely. Drop in during opening hours, or ring the front desk to book a ten-minute walkthrough with one of the team. No obligation, no sales pitch.

Mention the injury, what treatment you have had and what movements currently hurt. Oliver reviews the message and can suggest the right starting point before you commit to a membership.

Yes, two-hour street parking is available on the surrounding streets, and Sunday parking is generally free in Cremorne. There is no dedicated car park on site, but space is rarely an issue even at peak times.

Ready To Book Your Free Trial?

Give us a ring on +61 3 5698 2147, email promowinnerhub@gmail.com, or pop into the studio at 60 Cremorne Street, Cremorne VIC 3121, Australia. First session is always free, no contract needed, and you will walk out knowing whether Promowinnerhub is the right fit for your training.