Terms & Conditions | Promowinnerhub Cremorne

Acceptance of These Terms

By creating an account, booking a class or entering the Promowinnerhub facility at 60 Cremorne Street, Cremorne VIC 3121, you agree to these Terms and Conditions. If you do not accept them, please do not use our services.

These terms apply to all members, casual visitors, guests and trial participants equally, regardless of how you signed up or paid.

Memberships and Bookings

Memberships start on the date of your first payment and continue on the billing cycle you selected. Weekly and monthly memberships roll over automatically until you cancel them.

• Class booking opens seven days in advance and closes when the class is full.
• Cancel a booked class at least four hours ahead to avoid losing a credit.
• Weekly members may pause their membership for up to four weeks per year.
• We may cancel or reschedule classes where staffing, safety or facility issues require it, and you will receive a credit or refund in that case.

Payments and Fees

Membership fees are charged in Australian dollars and are due in advance. Declined payments may attract an administrative fee from our payment processor. Prices may change with at least thirty days written notice to active members.

Conduct Inside the Club

Promowinnerhub is a shared space and every member has a part in keeping it that way. We expect reasonable behaviour, respect for equipment and respect for other people training around you.

• Re-rack weights and wipe down equipment after use.
• Follow coach instructions during classes and respect station time limits.
• Do not film other members without their consent.
• Bring a towel and wear enclosed training shoes on the studio floor.

We may suspend or cancel a membership without refund if a member behaves aggressively, damages equipment or repeatedly ignores safety direction.

Health, Risk and Liability

Exercise carries inherent risk. You confirm that you are physically able to take part and that you will disclose relevant injuries or medical conditions to our coaches before training. You participate at your own risk, and to the extent permitted by law Promowinnerhub is not liable for injury arising from failure to follow coaching or safety instructions.

Personal belongings are brought into the club at your own risk. We recommend using the lockers provided and leaving valuables at home.

Changes and Governing Law

We may update these terms when our services or legal duties change. The current version always applies. These terms are governed by the laws of the State of Victoria, Australia, and disputes will be handled in the courts of that state.